IT Specialist - Jacksonville, FL
Job Description:
Green Dynamix is a 25+ year old wholesale landscape supply company, offering ground cover, shrubs, trees, palms, products and tools for landscape contractors in the Southeast United States. Honored as one of Inc. 5000's "Fastest Growing Companies" in 2018, we are looking for a motivated IT Specialist to add to our amazing team, working primarily from our Jacksonville office. We pride ourselves in providing top notch customer service which reinforces our company motto, “The Highlight of Your Day!”
Come be part of a growing company where you can be a name, not a number!
Essential Functions & Responsibilities:
- System Security – Threat monitoring and updating to prevent any breaches of privacy, spam, viruses, hacking or scams. Protecting sensitive material
- Proactive Updates – Making sure all systems are running as efficiently as possible with the best versions
- Tracking and Maintaining Documentation – Keeping on top of hardware warranties, software expirations, and other 3rd party vendors while maintaining detailed documentation
- Backup and Recovery – Ensuring that all systems are backed up and able to be recovered
- Communication – Communicate and discuss all new system implementations and updates and answer questions or train employees as necessary
- Service Issues – Responding in a timely manner to service issues and requests
- New Users – Set up and train new users with all systems
- Equipment Servicing – Repair and replace equipment as necessary
Education & Experience Requirements:
- 2-3 years previous experience in an IT role
- Associate's degree in Computer Science or related field
- Prior experience working with Microsoft Dynamics 365 applications Business Central and CRM highly preferred
- Software development and/or coding experience highly preferred
Job Type: Full-time